Office Tme
Sun - Mon 09 AM-06 PM
Email Address
Office Location
Alisha Towers, Hates Signal,
Kashmir's Road(E) , Thane-401107
Refund Policy
At Whiteheart, we strive to provide our clients with the highest level of service and satisfaction. However, we understand that there may be instances where a refund is necessary. Our refund policy is designed to be fair and transparent for all parties involved.
Eligibility for RefundsRefunds are available for services that have not been started or are canceled within 24 hours of booking.
If you are not satisfied with the quality of our service, please contact us within 7 days of the service date. We will make every effort to resolve the issue, including offering a re-service or a partial refund where applicable.
Non-Refundable CircumstancesRefunds will not be issued for services already completed and approved by the client.
Services canceled less than 24 hours before the scheduled date are not eligible for a refund but may be rescheduled.
Process for Requesting a RefundTo request a refund, please contact our customer support team with your order details, including the service date and reason for the refund request.
Services canceled less than 24 hours before the scheduled date are not eligible for a refund but may be rescheduled.
Refund Method Approved refunds will be processed to the original payment method used during the booking. Please allow up to 14 business days for the refund to reflect in your account, depending on your bank or payment provider.